Return and Refund Policy

Return and Refund Policy

Thank you for shopping at DENIS DELCROIX.

Please read this policy carefully. This is the Return and Refund Policy of DENIS DELCROIX.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Withdrawal of the customer

According to article 16 of EU law, our goods are excluded from the right of withdrawal, since it is digital content which is not supplied on a tangible medium. Therefore, our products have been excluded from the exchange and return.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us.